Real Estate Agent Calls Client a ‘F*cking F*cker’ in an E-mail, Then Sends it to Her

Tenant shocked by email response

It’s a mistake that all of us have made at some point in our lives: sending the wrong person the wrong message. Lord knows that some instances are more embarrassing than others. For instance, most of us would MUCH rather accidentally text the person we’re dating a message meant for our mother rather than the other way around. Unfortunately, while most of these slip ups are ultimately harmless, some of them can cost you dearly.

As one unfortunate real estate agent conclusively proved, all it can take is one moment of thoughtlessness to ruin your career in one go. This story comes from England. There, a 23-year-old woman received an email containing internal messages eloquently describing her as a “f*cking f*cker.”  Wow, what a great use of your vocab words.

Having moved down from her home in Suffolk, Shannon Capps found a room through a letting agency in Crawley for £450 ($585) per month but when she arrived she wasn’t happy with the state of the shared facilities at her new home or the number of housemates she had.

After a series of phone calls and emails, 13 days after she moved in Miss Capps sent a detailed email to the agency, explaining that she wanted to terminate her contract and giving her reasons why. She says a shocking response soon appeared in her inbox which had clearly been sent to her by mistake.

In reply, a staff member had then written: “Get rid of the bitch[.] She’s still paying the outgoing fees[.] Don’t care she ain’t getting off[.] Just relet her room[.] F***in’ idiot that she is[.] Is she the one who phones 3 times a day with regard to cleaning[?] Don’t answer her leave her hanging she deserves it[.]”

The emails, seen by the Crawley News, appear to have been sent between lettings@andrewhunt.co.uk and Carolyne Hunt.

Photos of the apartment in question.

Photos of the apartment in question.

A representative for the company, Kelsey Hunt, didn’t seem too phased by it. She described Miss Capps’ experience as an “unfortunate incident”.

“She didn’t like the room, we tried to find her somewhere else,” she said. “She phoned up every day complaining about something. She just didn’t want to be there.”

She described the offensive email as “unfortunate” and suggested Miss Capps had “hacked” into the company’s emails to get it – something she denies. “It was an internal email between two people in our department she shouldn’t have got,” she added.

“We don’t know how she got into that [the email]. It was banter in the office.”

Staff were at their “wit’s end” as Miss Capps had phoned every day, she added.

Miss Capps, who now lives in Broadfield, denies phoning every day and was appalled when she read the email. “My heart just sank,” she said. “It just felt so personal. I couldn’t even breathe my heart was pumping so much, I couldn’t believe it.”

Miss Capps claims she hadn’t been told there were seven people living in the house, in The Drive, Horley, that she initially moved into. She complained about the state of the shared facilities and that she had mold in her room.

Mrs Hunt said that all her company’s properties are well-maintained and that Miss Capps’ deposit was returned in full.